What is Prim41 warranty and license policy?Zhivko Kabaivanov2026-05-23T13:35:42+02:00
The license includes a guarantee that the software will function through a time period of one year. Throughout this time period users will receive free updates of software. After the expiration of the 1 year period updates and technical support and use of software will be charged on yearly basis.
What kind of guarantee is provided for scanners?Zhivko Kabaivanov2026-05-23T13:36:42+02:00
Scanners / Readers come with standard one-year RTB warranty.
In case of defective scanner in the guarantee period it is necessary to send us scanner / reader for a control and if it is determined as malfunction we will send you the new one.
What of support you offer?Zhivko Kabaivanov2024-01-24T14:17:50+02:00
Usually by remote temporary Internet connection.