What is Prim41 warranty and license policy?xolfgsfr2021-09-22T05:27:21+02:00
The license includes a guarantee that the software will function through a time period of one year. Throughout this time period users will receive free updates of software. After the expiration of the 1 year period updates and technical support and use of software will be charged on yearly basis.
What kind of guarantee is provided for scanners?xolfgsfr2021-09-22T05:29:20+02:00
Scanners / Readers come with standard one-year RTB warranty.
In case of defective scanner in the guarantee period it is necessary to send us scanner / reader for a control and if it is determined as malfunction we will send you the new one.
What of support you offer?xolfgsfr2021-09-22T05:31:08+02:00
Usually by remote temporary Internet connection.